Reputation & reviews
More five-star reviews, without the awkward ask.
An automatic, friendly request after every visit, a one-tap link to Google, private feedback, and privacy-safe replies to every review. Your best reviews show on your website too.
The problem
Where clinics lose patients today.
Happy patients stay quiet
Satisfied patients rarely post unless someone asks them, at the right moment.
One bad review stands out
With only a few reviews, a single unhappy one carries far too much weight.
Replies are risky
A well-meant reply can confirm someone is a patient. In healthcare, that is a privacy problem.
What we do
Done for you, start to finish.
Everything below is set up and run by your Desverso team. You approve from your phone.
- An automatic review request by text or email after each visit
- A one-tap link straight to your Google review form
- A private feedback page, so concerns reach you quickly
- Monitoring of new reviews on Google and medical directories
- Privacy-safe replies that never confirm someone is a patient
- Your best reviews shown on your website
How it works
3 simple steps.
Set the timing
We agree when requests go out and what they say, in your clinic’s voice.
Turn it on
Requests start after visits; feedback and new reviews come to one place.
Reply and report
We draft privacy-safe replies for your approval and report review growth monthly.
Within Google’s rules
Every patient may still post publicly. We never filter who can leave a review; that is Google’s policy and the right thing to do.
The private feedback page simply gives patients a direct line to you as well.
Essentials
- Reviews: requests, replies, feedback catcher: not included
- Medical directory listings (Healthgrades, Vitals, WebMD, Yelp): not included
Growth
- Reviews: requests, replies, feedback catcher
- Medical directory listings (Healthgrades, Vitals, WebMD, Yelp)
Premium
- Reviews: requests, replies, feedback catcher
- Medical directory listings (Healthgrades, Vitals, WebMD, Yelp)
For your specialty
Built around how your patients choose.
Related services
SEO on Google & Bing
Show up in “near me” searches and the map results, on both search engines.
Learn more
AI search visibility
Become the clinic ChatGPT, Copilot and Google AI can confidently suggest.
Learn more
Online booking & messaging
Online booking, reminders, missed-call text-back and a 24/7 AI chatbot.
Learn more
Asking is fine when done carefully. Requests never include health details, and replies never confirm that someone is a patient.
No. Every patient can post publicly; we never filter who can review. The private feedback page is an extra option, not a gate.
We draft privacy-safe replies and you approve them from your phone, usually in seconds.
Review requests, replies and the feedback page are included in Growth and Premium.
Let your happy patients speak up.
Your Clinic Growth Plan shows how your reviews compare with your top 3 local competitors and how to close the gap. Delivered in 48 hours, no obligation.
Founding clinic offer: setup fee waived for our first 10 clinics.